Channel Mismatch Issue on Videocon D2H

I am new to this forum.

Since last few days I am facing following problems with Videocon D2H :


1) I could not watch my subscribed channels on their respective channel number. When I changed channel to ‘Zee Marathi Yuva’ the banner shows the correct name but actually it is showing some Tamil TV channel and this is happening for more than 20 channels.


2) While watching TV suddenly STB gets reset automatically and TV gets blank and again same channel starts.


I tried to call customer care...

Channel Mismatch Issue on Videocon D2H